Terms of Service

1. About Us

Triple Nexus Enterprise (TNE) is a multi-sector company based in Lilongwe, Malawi, with operations in Ghana, offering agribusiness products, clothing, cosmetics, electronics, and consultancy services.

2. Eligibility

You must be at least 18 years old to create an account or place an order. By using this site, you represent that you meet this requirement.

3. Products & Pricing

• All prices are displayed in Ghana Cedis (GHS) or Malawi Kwacha (MWK) as selected.
• Prices are subject to change without notice; the price at checkout is final.
• Product images are illustrative; actual packaging may vary.
• TNE reserves the right to limit quantities or refuse orders at its discretion.

4. Orders & Payment

• An order confirmation email constitutes acceptance of your order.
• Payment is due in full at checkout via Stripe (card) or Paystack (mobile money/bank).
• B2B customers on approved credit terms will receive invoices with agreed payment schedules.
• TNE is not liable for payment failures caused by your bank or network provider.

5. Delivery

Delivery times are estimates and not guarantees. Risk of loss passes to you upon handover to the courier. See our Shipping Policy for details.

6. Returns & Refunds

You may request a return within 14 days of delivery for damaged, defective, or incorrectly supplied items. Perishable and freeze-dried food products may only be returned if the seal is unbroken. See our Returns Policy for the full process.

7. Intellectual Property

All content on this website — including logos, photographs, text, and software — is owned by or licensed to TNE. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, TNE's liability for any claim arising from use of this site or a purchase shall not exceed the amount paid for the relevant order. TNE is not liable for indirect, incidental, or consequential damages.

9. Governing Law

These terms are governed by the laws of Ghana. Any disputes shall be resolved in the courts of Ghana, subject to any mandatory consumer-protection jurisdiction in your country of residence.

10. Changes

We may update these terms at any time. Continued use of the website after changes constitutes acceptance. Material changes will be notified by email.

11. Contact

Triple Nexus Enterprise
P.O.BOX Q71 Abokobi, Ga East Municipality, Ghana
Email: adjoayeb14@icloud.com | ernestyeboah@gmail.com